General information
As a user, you can browse the site without filling in registration forms and entering personal data. However, in some cases we may collect personal information about you through our contact form. If you wish to use specialised modules and services, it is necessary to enter the required data in order to carry out the procedure you request.
Principles for the collection, processing and storage of your personal data
We ensure that the information we collect and use is necessary for this purpose and does not invade your privacy.
The services we offer require processing and storage of personal data that is minimized.
Why we collect personal data and what we use it for
This data is necessary in order to process and perform the relevant service based on statutory obligations and/or in response to an enquiry you have sent.
The personal data collected and processed is necessary for a specific service to users and is stored for the statutory periods. In securing the processing, sensitive information (including personal data) must not be transported via unprotected channels.
The main objective of the website is to provide an efficient service to its users with ensured protection of personal data. We maintain administrative, programmatic and technical measures and resources to protect data.
Whether or not the email address, contact person's name, telephone number or address constitutes personal data in a particular case, we will only use the data provided for the purpose of the task/service we provide.
Cookies and other passive technologies
Our site uses cookies and other tracking technologies that collect information from you to improve the services we offer on the site.
What are cookies?
Cookies are small text files that a website may save on your computer or mobile device when you visit a page or the site. The cookie will help the site or other sites recognise your device the next time you visit. Web beacons or similar files can do the same. We use the term cookies in this policy to name any files that collect information in this way.
Cookies perform many different functions. For example, they help us remember your language preferences, show you information that we believe is relevant to your interests, or even allow us to recommend content that we think will be of interest to you.
You can find out more about cookies, and ways to opt-out of cookies on your device, in our Cookie Policy.
Your rights in relation to the processing of your personal data
The General Data Protection Regulation provides individuals with the following rights in relation to the processing of their personal data:
The right of access to the personal data relating to the individual which is processed by the controller;
the right to rectification of inaccurate or incomplete personal data;
the right to erasure ('right to be forgotten') of personal data which are being processed unlawfully or on a basis which has ceased to be lawful (expired storage period, withdrawal of consent, fulfilment of the original purpose for which they were collected, etc.);
the right to restrict processing in the event of a legal dispute between the controller and the individual pending its resolution and/or for the establishment, exercise or defence of legal claims;
the right to data portability where personal data are processed by automated means on the basis of consent or contract. For this purpose, the data shall be transmitted in a structured, commonly used and machine-readable format;
the right to object at any time and on grounds relating to the particular situation of the data subject, provided that there are no compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or legal process;
the right not to be subject to a fully automated decision involving profiling which produces legal effects concerning him or her or significantly affects him or her.
You may exercise the rights under the General Data Protection Regulation by submitting an application to the controller in person or by proxy, in writing, by post, by a licensed postal operator or by electronic means signed with a qualified electronic signature. In the application, you should indicate your name, address and other data identifying you as the data subject, describe what your request consists of, your preferred form of communication and the action to be taken on your request. It is necessary to sign your request, reflect the date of submission and the address for correspondence with you.
If you believe that your rights under the General Data Protection Regulation have been infringed, you have the right to lodge a complaint with the Data Protection Commission.
Data Protection Commission:
Headquarters and registered office: 2, Tsvetan Lazarov, Sofia - 1592
Web site: www.cpdp.bg
E-mail: kzld@cpdp.bg
For information and contact details regarding the Data Controller, please use our contact page
Date of last update - 06.09.2022