Information for the user

Information for the user

INFORMATION FOR THE USER OF INSURANCE SERVICES 

LEX INS INSURANCE BROKER Ltd, UIC: 148132361, with registered office and address of management in the town of. KR. Maria Louisa 21A is an insurance broker, entered in the register under Article 30, paragraph 1, item 12 of the Financial Supervision Commission Act, which you can establish by checking with the Financial Supervision Commission, Sofia, Bulgaria. Sofia, ul. "16 Budapest or through its website www.fsc.bg. 

LEX INS INSURANCE BROKER Ltd. does not own directly or through related persons more than 10 per cent of the votes in the general meeting or of the capital of an insurance company, and neither an insurer nor an insurer's parent company owns directly or through related persons shares or units representing more than 10 per cent of the votes in the general meeting of shareholders or of the capital of LEX INS INSURANCE BROKER Ltd. 

In case you have any complaints about the service provided by LEX INS INSURANCE BROKER Ltd. or for any other reason wish to lodge a complaint, please do so in writing to the address of the Company. Varna Blvd. Maria Louisa 21A or by e-mail to. We will reply to you within 15 days of receipt of your complaint by letter or at the e-mail address you have provided.

You may also lodge a complaint with the Vice-Chairman of the FSC in charge of the Insurance Supervision Department or with the Sectoral Conciliation Commission for the settlement of disputes in the field of insurance and insurance intermediation (SPC), including the provision of financial services at a distance in these sectors, at the following address Sofia 1000, CPC Central Office, pl. Slavejkov №4A. tel. 02/9330 588, website www.kzp.bg, e-mail adr.ins@kzp.bg. 

LEX INS INSURANCE BROKER Ltd. has the right to accept or refuse the examination of the dispute by the SPC. Should we accept, you should be aware that the proceedings are free of charge to the parties and are held in default of appearance. The written conciliatory proposal of the JCC to resolve the dispute is not binding, but must be approved by both parties to have the force of an agreement between them.

As an insurance broker, INSURANCE BROKER LEX INS Ltd. carries out insurance mediation on commission from its clients, users of insurance services and in this respect represents them before insurance companies. 

INSURANCE BROKER LEX INS Ltd. has no contractual obligation to carry out insurance mediation exclusively for one or more insurers and does not provide its advice pursuant to Article 325a(5) of the Insurance Code. 

INSURANCE BROKER LEX INS Ltd. may perform insurance mediation for: ARMEEC, ALLIANZ BULGARIA,  BULSTRAD VIENNA INSURANCE GROUP, BULL INS, UNIQA,  GENERALI, EUROINS, LEV INS, OZK - INSURANCE, GROUPAMA INSURANCE, INSURANCE COMPANY BULGARIA INSURANCE AD, DZI LIFE INSURANCE.

For investment insurance products, it does not provide the user of insurance services with a periodic assessment of the appropriate product in relation to the recommended product.

The nature of the remuneration which LEX INS INSURANCE BROKER Ltd receives for providing its intermediary services is a commission included in the insurance premium for insurance contracts concluded with its intermediary and is paid by the insurance company.